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Case Studies

Recovery of a NAS Server is a Highly Complex Endeavor

So, you think recovering a NAS server is an easy task?  Well, think again.  NAS servers may be a lower-cost RAID based solution aimed at small to medium sized companies, but technically, they are as complex and difficult to recover from as some of the high-end storage systems.  Since most NAS systems manufactured today have advanced features similar to those of high-end SANs, like deduplication, virtualization support, and iSCSI targeting, …Read More

How Ontrack® DataAdvisor™ Helps Companies Successfully Manage Their Legacy Tape Archives (Part 2)

Two weeks ago we showcased two case studies about Kroll Ontrack clients who are currently using Ontrack® DataAdvisor™ to solve their tape management needs. This time we want to highlight a case from the south hemisphere. The Asia Pacific (APJ) division of a large corporate client uses Ontrack® DataAdvisor™ to consolidate snapshot data and full backups on tape As part of an IT services consolidation process of the APJ division, the …Read More

How Ontrack® DataAdvisor™ Helps Companies to Successfully Manage Their Legacy Tape Archives (Part 1)

When we introduced Ontrack® DataAdvisor™, our solution for cataloging and managing legacy tape backups, in January of this year, it became a huge success in the market. Since that time it’s become apparent that companies all over the world have been waiting a long time to finally get an easy-to-use and cost-efficient solution to manage legacy tape catalogs, without the need to maintain outdated backup software and old tape hardware …Read More

Do You Need Computer Forensics, Data Recovery, Or Both?

Computer forensics is the science behind the investigation of computer media while data recovery is the technique used for the retrieval of data from a damaged media.  For a comprehensive investigation to be carried out, both capabilities will have to be used in most cases. Data recovery techniques will be used to retrieve critical data from the target media and then forensic methodologies will be applied to analyze the data …Read More

Migrating to Microsoft Exchange 2010

System upgrades, whether we like them or not, are a necessary part of our technological world. In an effort to save costs however, many organizations are holding back from rolling out new technology. The downstream impact of this is that once an upgrade is finally approved, multiple complicated systems are upgraded all at once—sometimes involving hardware, software and other IT infrastructure items. “Might-as-well syndrome” is a good name for this, …Read More

Case study: Kroll Ontrack reclaims animation tape from Christchurch Production Company after earthquake

Orly Productions is one of New Zealand’s most experienced film and television production companies. From its studio in Christchurch, Orly’s tight-knit creative team oversees the production of television commercials, technically advanced interactive media for sales and marketing, and business communications. Its clients are a “who’s who” of leading local and global organizations.Around midday on 22nd February, 2011 an Orly animator got up from his desk to return the company’s animation …Read More

Case Study: Kroll Ontrack recovers data from 1.6 terabyte Oracle database

A major property surveyor operating in Spain lost access to a 1.6 terabyte Oracle 10 database following a power failure and contacted Kroll Ontrack data recovery specialists through his authorized partner. Kroll Ontrack experts immediately engaged to consult with the customer and investigate the potential recovery options. The client was running Oracle 10 on SuSe Linux, with the databases stored in an ASM volume on an HP EVA SAN system with …Read More

Dealing with the Complexity of Storage Systems

In an effort to expand the capacity of a file server supporting hundreds of users, healthcare IT manager Neil Smith plugged an external 14 drive enclosure into the outside port of his RAID controller (which had a SCSI channel already being used internally as part of a drive array spanning multiple channels). Unfortunately, when he added the enclosure, the original RAID configuration was lost – more than 400,000 files (about …Read More

Common Scenarios of Server Data Disasters

When a data loss occurs on something as valuable as a server, it is essential to the life of your business to get back up and running as soon as possible.  Below is a sampling of specific types of disasters accompanied with actual engineering notes from recent Remote Data Recovery jobs: Causes of Partition/Volume/File System Corruption Disasters Corrupted File System due to system crash File system damaged to automatic volume repair …Read More